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Product training. It is essential!

Monday, September 25, 2017

When you’re spending upwards of $40 or $50K for a new sweeper/scrubber, it is essential that the operator be trained properly. If anything else, at least for the safety aspect of it all. But you want the machine to perform to its utmost and that’s where product training comes into play. You want the floor to be their cleanest and done in the most-timely manner. That is where the training hits home. The operator is taught these things and more. How to recognize when the warning signs tell you that the detergent is getting low and the machine needs the clean water tank filled. You wouldn’t want an operator scrubbing the floor with an empty tank of detergent. You say Mike, that sounds silly. I have seen it happen. I know today, there are all kinds of warning lights and buttons for this or buttons for that. So, the operator has to be aware of the meaning of these.

In years past, when there was the Tennant Sweeper 265, the machine was very simple and only had levers to control the functions of the machine. There was:
1. A lever for the main broom to lower it into position.
2. A lever for the side(curb) broom to lower it into position.
3. And a lever for the hydraulics to begin these brooms sweeping.

And that was pretty much all the operator had to worry about.

But today, particularly when we are talking about sweeper/ scrubbers such as the American-Lincoln Model 7765, there are a whole host of things to control and be aware. Think about this fact: on a sweeper/scrubber there are some eight hydraulic pumps and/or motors. They are side broom motors, main broom motors, at least three sometimes four rotary scrub brush motors, main hydraulic pumps, pony pumps and finally the hopper vacuum motor. The operator must be taught about the controls of all of these items and their functions. On the Model 7760 alone, there are some 37 controls, gauges and/or switches to watch while operating this machine. This is all while you are driving forward sweeping and scrubbing the floor, while watching for obstacles and sometimes your fellow workers. And yes, accidents can occur and do occur, sometimes serious ones. This is not funny when you see a machine operator run off the dock and get seriously injured because he wasn’t paying attention and got too close. Just to sit in the seat of this sweeper/scrubber can be overwhelming to look at all the instruments. Just to list a few: brush rotation switch, squeegee switch, scrub brush lift switch, brush pressure switch, high recovery warning light, low solution warning light, recycling system switch, detergent low light, and many, many others. I listed eight of these and to think there are 29 more to monitor. WOW!

So you will want to get the operator trained properly before just throwing him or her onto these machines. Where can you get this training done? All the OEM’s offer some type of training,but many of the machine dealers offer this service as well.

I appreciate you following my articles every month.

Creamer’s Corner is a monthly conversation with Hi-Gear’s Mike Creamer giving you advise, technical assistance, brand comparisons and on the job stories on repairing, maintaining or replacing your sweeper/scrubber. For your comments or questions, please e-mail Mike at